Privacy Policy

1. Introduction

Overtone Art LLC (“we,” “us,” “our”) operates overtone.art and mood.overtone.art. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our sites or make a purchase. We are committed to protecting your privacy and handling your data with care.

2. Information We Collect

Information you provide:

• Name, email address, and phone number
• Shipping and billing address
• Payment information (processed securely by PayPal, Stripe, or BTCPay)
• Account credentials when you create an account
• Messages you send through our contact form

Information collected automatically:

• Basic analytics data (page views, referrer) collected via our self-hosted Umami analytics — this data is anonymous and does not use cookies
• IP address and browser type in server logs
• Order and transaction history associated with your account

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Respond to your inquiries and provide customer support
• Improve our sites and services
• Comply with legal obligations, including tax collection
• Detect and prevent fraud

4. Information Sharing

We do not sell your personal information. We share your data only with the following parties, and only as necessary:

• Payment processors (PayPal, Stripe, BTCPay) to process transactions
• Fulfillment partners to produce and ship your orders (e.g., print-on-demand providers for merchandise)
• Law enforcement or government agencies when required by law or to protect our legal rights

5. Cookies & Tracking

Our sites use minimal cookies. We use essential cookies for authentication and shopping cart functionality. Our analytics solution (self-hosted Umami) is cookie-free and does not track you across sites. We do not use third-party advertising cookies or tracking pixels.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), secure password hashing, and limited access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Order records are retained as required for tax and legal compliance. You may request deletion of your account and personal data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of promotional communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@overtone.art.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act. Please see our Do Not Sell My Personal Information page for details.

10. Children's Privacy

Our sites are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

11. International Users

Our sites are operated from the United States. If you are located outside the US, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our sites with a revised “Last updated” date.

13. Contact

Questions about this Privacy Policy? Contact us at hello@overtone.art.